Restaurant staff. - Coal Exchange Hotel Cardiff

Restaurant staff.

Job Type: Full Time Part Time
Job Location: Coal Exchange Cardiff

he Coal Exchange Hotel have an excellent opportunity for Hospitality Waiters / Waitress to join our team. Various Contracts Available
Role Responsibility
As a Hospitality Waiter / Waitress you will be responsible for:

  • Serving food and beverages in a professional manner with high levels of customer service
  • Setting and cleaning tables and service areas
  • Dealing with customer complaints
  • Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Escorting customers to their tables
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Informing customers of daily specials.
  • Presenting menus to customers and answer questions about menu items, making recommendations upon request
  • Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning
  • Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
  • Stocking service areas with supplies such as coffee, food, tableware, and linens

The Ideal Candidate
The successful candidate for this role will have:

Previous experience in catering hospitality, fine dining or banqueting environment

  • Understanding of food hygiene and customer service
  • The ability to accurately process information/merchandise through the Till system with a good standard of numeracy
  • Excellent customer service skills
  • First class communication skills and demonstrate accuracy and attention to detail
  • The ability to demonstrate great team work

Job Type: Full-time, Part-time, Permanent

Salary: £8.91 per hour

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