Conference and Events Supervisor - Coal Exchange Hotel Cardiff

Conference and Events Supervisor

Job Type: Full Time
Job Location: Coal Exchange Cardiff

The Coal Exchange Hotel currently have an excellent opportunity for a Conference and Events Supervisor to support our busy hotel.
Role Responsibility
As a Conference and Events Supervisor you will be responsible for:

First point of contact for client and visitor enquiries or emergencies

  • Opening up and locking down of rooms/buildings used for the event
  • Taking and managing bookings and catering
  • Dealing with a high level of incoming enquiries via phone, email
  • Chairing weekly event meetings with the hospitality team
  • Keeping documentation up to date and ensure compliance of all visitors with health and safety
  • Providing office cover as required
  • Assistance with the preparation of international and national association events held at the site
  • Attending briefing sessions for upcoming events
  • Supervise support persons such as steward and volunteers
  • Being aware of the evacuation procedure, working with Security. Ensure all exits and escape routes are known and kept clear at all times
  • Be aware of alcohol license agreements for each event, and highlight unauthorised consumption to supervisors
  • Preparing event evaluation reports and communicate actions to post event meetings
  • Setting up of equipment, furniture and refreshments

The Ideal Candidate
The successful candidate for this role will have:

  • A pro-active nature with excellent planning and organising capabilities
  • An eye for detail with good organisational and customer service skills
  • Experience in word, excel
  • An excellent telephone manner
  • Experience working in a similar role and knowledge of working to health, safety, hygiene and licensing procedures would be advantageous
  • Possess good customer service skills
  • Good communication skills – written and verbal
  • Previous experience of working in a team
  • Basic Food Hygiene and Basic Health and Safety Certificate are advantageous but not essential for this role.

Job Types: Full-time, Permanent

Salary: From £9.50 per hour

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