An update from us. - Coal Exchange Hotel Cardiff

An update from us.

Whilst the hotel remains closed during this time, our management team have been working hard to ensure that the hotel is ready to open once government restrictions are lifted.

Disability Confident Employer:

The Coal Exchange is now a part of the Disability Confident Government scheme

We’ll be offering a range of job training activities to help aid successful applicants, this could range from work experience, student placements, job shadowing to paid employment.

We are proud to be one of the many companies that have joined the scheme. The scheme designed to help fulfil the potential of the applicant and positively change the attitudes, behaviours, and culture in the sector.

Hotel changes coming in 2021: 

Over the last couple of months, our team has been working on updating the plans to restore this building back to its former glory.

While COVID added some pressures to our plans, we expect to make an announcement in the second quarter of this year regarding the plans to complete the building award.

Since reopening under new ownership and management during September 2020, we’ve managed to achieve the ‘ Traveller Award’ that is given to business that has exceptional reviews from their guests. For this, we thank you, without the support of our guests we wouldn’t have been able to achieve this without you.

2021 internal events calendar:

Every year our events calendar is packed full of internal events for all ages and 2021 we’re hoping they’ll be bigger and better than before – once we have the opening date from the Welsh Government be sure to check out our Social Media or our What’s On Page for dates and tickets.

Wizard and Witches Sunday LunchJoin us in the Wizarding world as we transport you to the Great Hall of Hogwarts to live your Wizard best life, enjoy a welcome potion, two-course Sunday Lunch and an interactive quiz and so much more.

the best afternoon tea in cardiff

Enchanted Breakfast with Belle & FriendsBelle and her famous princess friends invite you to an Enchanted Breakfast full of faith, dust, and pixie dust in her dazzling Grand Ballroom. Take your seats in the room, enjoy a buffet breakfast fit for any princess with singing, dancing, and magic along the way.

Motown Afternoon Tea – Rewind and relive the grooves of Marvin Gaye, Diana Ross and The Temptations as their soulful sounds keep you dancing in and out of your seats at our Motown Afternoon Tea.

Candy Land Christmas CarnivalOur team of Elves are bringing the magic of Christmas to our Grand Hall suite as we transport you to our magical Christmas Candy Land… more to come soon…

Hopefully, in the coming weeks we’ll be able to plan for our return in 2021 until then if you need to speak to a member of the team, please email us on or you can message us via our social media.

Until then, Stay Safe.


2 thoughts on “An update from us.

  1. Hi

    My wife and I are celebrating our 20th wedding anniversary in August and we were hoping to book the bridal suite from Monday August 9th to Friday August 13th. We stayed there just before Christmas 2019 and would love to have this room again. Are we able to provisionally book this now please or will we have to wait until the COVID restrictions have all lifted?

    Kind regards
    David Burton

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